By Susan Thompson
Posted 4/6/2020The coronavirus pandemic that has gripped the world has caused many changes at Lake Panorama and throughout Guthrie County. On March 17, formal announcements came from both the Lake Panorama Association and Lake Panorama National about new business procedures as a result of COVID-19.
LAKE PANORAMA ASSOCIATIONAt the LPA, several new policies went into effect that day and will remain in place until further notice. To ensure the safety of members and employees, the LPA office is closed to walk-in traffic. LPA staff are working and assisting members via email or phone.
Members who require an in-person visit may contact LPA to schedule an appointment. LPA staff will work with those members on a case-by-case basis to ensure member needs are being addressed, while continuing to maximize social distancing. Appointments are offered only for situations that cannot be addressed via email or phone.
Payments can be made by mail or by placing in the drop box located near the driveway at the LPA office, 5006 Panorama Drive. Staff check the drop box periodically throughout the day, Monday through Friday.
Boat stickers will be mailed, once payment is received. If requested, stickers can be placed in the LPA pick-up box, which is located by the office front door. The pick-up date must be coordinated with LPA staff. DNR boat registrations can be emailed, faxed or copies left in the drop box.
LPA’s primary goal during this time is to ensure its staff can continue to provide essential services to LPA members. To that end, LPA has implemented contingency plans to ensure the LPA water plant and LPA dam both are managed effectively in the event of staff absences. All other work requests will be handled on a priority basis, with essential services taking priority.
LPA Security remains on duty and will continue regular patrol of the lake development. If LPA Security is unavailable, call the Guthrie County Sheriff’s Office at 911 or (641) 747-2214.
LPA Security is not an appropriate contact number for questions about COVID-19. Those questions should be directed to medical providers. In the case of a medical emergency, dial 911 or (641) 747-2214.
Building and land disturbing permit applications and accompanying documents can be placed in the drop box, or emailed to
lpa@lakepanorama.org. Members are reminded seven to 10 days of lead time is recommended for all building permit requests.
While the LPA office has sold hunting and fishing licenses in the past, these also can be purchased online, so they are not available at the LPA office at this time. The DNR website for purchasing licenses is:
https://www.iowadnr.gov/LPA will update members through its email bulletin system. These updates sometimes are shared through social media platforms, such as Facebook and NextDoor. But LPA will focus its limited resources on sending email bulletin updates, responding to emails and answering phone calls. Responses to social media discussions and questions cannot be guaranteed on a real-time basis. Members who require a response from LPA should email
lpa@lakepanorama.org or call (641) 755-2301.
LAKE PANORAMA NATIONALAt the LPN, the Links Restaurant is open for carryout only. A special carryout menu has been developed, and hours of operation trimmed to meet demand. As of April 1, the restaurant is closed Sunday, Monday and Tuesday. Takeout orders are available Wednesday through Saturday, 11 a.m. to 1 p.m., and again 4 p.m. to 8 p.m. Call (641) 755-2100 to place an order, which will be brought to you at your car door. Only credit card and Diners Club payments can be accepted. The special carryout menu is here:
https://lpnresort.com/carry-outAll events scheduled at Lake Panorama National Resort on or before April 12, 2020, have been canceled or rescheduled. This includes the Easter Brunch that was planned for April 12. Decisions on events planned after April 12 will be made as dates approach, and announced in the LPN Resort Weekly e-newsletter and on Facebook.
Both the Panorama West Golf Course and the Lake Panorama National Golf Course and driving range remain open. LPN is taking some precautions and making recommendations to golfers.
Keep 6 feet of separation between you and your playing partners. Refrain from handshakes and high-fives, and sanitize hands regularly.
Members should use their own private carts during their round. LPN rental carts will be provided with the option of one cart per person. Rental carts will be sanitized after each use. Walking also is an option.
Disease transmission points are being reduced by keeping bunker rakes, ball washers, water coolers and garbage cans off the course.
Leave the flagstick in. Cups have been installed upside-down to allow for low-contact ball retrieval.
The LPN pro shop will be open as traffic dictates. Call for tee times at (641) 755-2024.
In response to Gov. Reynolds’ State Public Health Emergency Declaration March 26, a decision was made to close the LPN pro shop to retail sales. The pro shop doors are locked, and golfers are asked to check in at the pro shop counter window. Golf balls and gloves will be sold through this window, on request.
The Panorama West Clubhouse is not yet open, and rental carts are not available. Guests can pay green fees at the kiosk. Once open, the clubhouse can be reached at (641) 755-2250. Until then, direct any questions to the LPN Pro Shop at (641) 755-2024.
At this time lodging, remains open through Lake Panorama National. The staff has always provided the highest standard of sanitation, but now some additional procedures have been implemented. These include:
• The fitness facility is closed until further notice.
•All guests will be given a screening questionnaire before check-in.
•Keys will be available for pickup from the after-hours cabinet outside.
•Maid service policies have been adjusted, with additional information provided in units.
•Anyone who needs to reschedule or cancel a reservation may do so without cancellation fees on or before April 12, 2020.
The LPN front desk/lodging desk continues to be staffed Monday through Friday 9 a.m. to 5 p.m., but hours on Saturday and Sunday have been reduced to 11 a.m. to 1 p.m. Call the front desk at (641) 755- 2080.
FIRST “LAKE PANORAMA 101” CANCELEDA group of volunteers recently decided there should be an organized way to welcome new property owners to Lake Panorama. The result is a program titled “Lake Panorama 101.”
Two initial sessions were planned, but the first one scheduled for Friday, April 24 has been canceled. The second session is scheduled for Saturday, June 6, 10-11 a.m. The meeting will last one hour, and be held at the Lake Panorama National Conference Center.
Topics covered will be the Lake Panorama Association, Lake Panorama National, perks and amenities available to LPA members, and ways to learn more. There will be time for questions, and refreshments will be available.
If it seems conditions will allow this public gathering, invitations will be sent in May to new owners who have purchased within the last 18-24 months. Lake Panorama 101 sessions aren’t limited just to those who receive invitations, or who are new property owners. Any LPA member interested is welcome. Those planning to attend the June 6 session can reserve a spot by calling the LPN front desk at (641) 755-2080.
LAKE PANORAMA FIN & FEATHERIn light of COVID-19, the officers of Lake Panorama Fin and Feather made the difficult decision to cancel the 2020 annual banquet, which was originally planned for May 9 at the Lake Panorama National Resort. This decision was made due to public gathering restrictions, which hampered committee planning activities, in combination with a lack of suitable dates for rescheduling the event.
The committee thanks those who have already purchased 2020 membership/banquet tickets. Donations, tickets or other payments already paid will be carried over to 2021, and personal contacts are planned to confirm this with individuals. Those who prefer to have a refund instead of carrying over memberships or donations will be able to do so.
PANORAMA COMMUNITY SCHOOLSIowa Governor Kim Reynolds recommended Iowa school closures for four weeks beginning March 16 until April 13. Panorama Community Schools is following this recommendation and is closed with all events and activities scheduled to take place during that time canceled.
With school not in session, free meals are being provided in “grab-and-go” style to those 18 and younger on Mondays and Wednesdays. This began March 23 and will continue until school resumes session. Students are provided two breakfast meals and two lunch meals and do not need to be present; a family member is allowed to pick up the meals.
Drop off is 11:30-11:45 a.m. at five locations. Look for Panorama Community School District vehicles parked at these locations with the drivers staying about 15 minutes. Pickup locations are the Bagley Community Center; Yale Memorial Park, next to the Community Building; Linden Post Office/Library on Main Street; Jamaica Park next to ToJo’s; and the Panora Library.
GOVERNMENT OFFICESThe Panora City Hall is closed to walk-in traffic, but staff is available via phone or email. The Panora Library, Community Center and Veterans Auditorium also are closed until at least April 13.
The Guthrie County Courthouse closed to all visitors on March 17. All staff continue to work Monday through Friday 8 a.m. to 4:30 p.m. Those needing to do business at the facility can call or email each department. A contact list has been placed outside the main entrance on the east side of the building. Each department also can be contacted on the Guthrie County website here:
http://guthriecounty.org/The Adair and Guthrie County Emergency Management agency has created a website that contains the latest preparedness, response, and public information for Adair and Guthrie counties regarding the Coronavirus (COVID-19) outbreak. It is available here:
https://www.adairguthriecountycovid.org.